TERMS AND CONDITIONS

Updated: 03/15/2025


The BEULENA website (“Site”), is owned and operated by Heleora LLC / DBA Beulena Supplements (“Company”, “we”, “our”, “us”). By accessing and using our Site, purchasing products, or engaging with our services, you agree to be legally bound by the following Terms & Conditions (“Terms”).
Please read them carefully. If you do not agree to these Terms, please do not use our Site.

 

Acceptance of Terms

By using our Site, you confirm that you are at least 18 years old, or that you have legal parental or guardian consent, and that you are legally capable of entering into a binding contract. Your continued use of the Site after any updates to these Terms constitutes your acceptance of any new or modified Terms.

 

About Heleora LLC / BEULENA

BEULENA is a brand owned and operated by Heleora LLC. All purchases, transactions, and communications through the BEULENA website are conducted with Heleora LLC. Any reference to BEULENA throughout these Terms and other policies refers to Heleora LLC / BEULENA collectively.

 

Product Information and Intended Use

Our supplements and products are intended to support overall health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease.
All information provided on this Site, through our marketing materials, or communications, is for educational and informational purposes only. Consult your healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

 

FDA Disclaimer

Statements made on the BEULENA website, product labels, and promotional materials have not been evaluated by the Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure, or prevent any disease. You acknowledge that supplements should not replace professional medical advice, diagnosis, or treatment.

 

Ordering and Payment

When you place an order with BEULENA, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse any order placed through our Site at our sole discretion. Payments must be made at the time of purchase through our approved methods, and you authorize us to charge the total order amount to your provided payment method.

 

Pricing and Promotions

Prices for products are subject to change without notice. Promotional offers, discounts, and coupon codes are non-transferable and have no cash value unless explicitly stated. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

 

Shipping, Handling, and Delivery

BEULENA partners with certified third-party fulfillment providers to ship orders. Order processing typically takes 1–3 business days. Delivery times vary based on location but usually range between 4–7 business days. We are not responsible for shipping delays caused by carrier issues, weather, customs clearance, or any event beyond our control. Once an order is handed over to the carrier, the risk of loss transfers to the customer.

 

Returns, Refunds, and Exchanges

Your satisfaction is important to us. We offer a 30-Day Satisfaction Guarantee. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order. Products must be unopened or only lightly used. Shipping costs are non-refundable unless the return is a result of our error (e.g., wrong product shipped). To initiate a return, please contact our support team at support@beulena.com with your order details.

 

Intellectual Property Rights

All content on the BEULENA Site—including text, graphics, logos, icons, images, audio clips, and software—is the exclusive property of Heleora LLC / BEULENA or its licensors. You may not reproduce, modify, distribute, display, or exploit any content from the Site without express written permission. All trademarks, logos, and service marks displayed are registered and unregistered trademarks of Heleora LLC / BEULENA or third parties.

 

User Conduct

By using this Site, you agree not to:

  1. Post or transmit unlawful, threatening, defamatory, obscene, or otherwise objectionable material.
  2. Infringe upon the intellectual property or privacy rights of others.
  3. Engage in fraudulent or misleading activities.
  4. Attempt to gain unauthorized access to the Site’s systems or data.
  5. We reserve the right to restrict, suspend, or terminate your access if you breach these Terms.

Privacy and Data Protection

Your privacy matters to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of information as outlined in the Privacy Policy.

 

Third-Party Links

Our Site may include links to external websites not operated by BEULENA. We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their policies independently. Your interaction with any third-party websites is at your own risk.

 

Limitation of Liability

To the maximum extent permitted by law, Heleora LLC / BEULENA shall not be liable for any damages, including indirect, incidental, punitive, or consequential damages arising from your use of our Site, services, or products. This limitation applies even if we have been advised of the possibility of such damages.

 

Indemnification

You agree to indemnify, defend, and hold harmless Heleora LLC / BEULENA, its officers, employees, contractors, and affiliates from and against any claims, losses, liabilities, damages, costs, or expenses (including attorneys' fees) arising out of your breach of these Terms or your misuse of the Site.

 

Modifications to Terms and Site Content

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting. We also reserve the right to modify, suspend, or discontinue any part of the Site without notice. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

 

Governing Law

These Terms and your use of the Site are governed by the laws of the State of Wyoming, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located within the State of Wyoming.

 

Dispute Resolution

In the event of a dispute between you and BEULENA, both parties agree to attempt to resolve the dispute through informal negotiations. If the dispute cannot be resolved informally, it shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

 

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

 

Entire Agreement

These Terms, along with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Heleora LLC / BEULENA regarding your use of the Site.

 

Contact Information

If you have any questions regarding these Terms or other policies, please contact us at support@beulena.com.